Shipping policy
SHIPPING & RETURN POLICY
- Shipping estimates at checkout are BUSINESS DAYS after the order is processed (No weekends or holidays)
- Orders are delivered to the shipping address provided at checkout.
- Carrier restricts rerouting
- A return request of an UNOPENED product must be made within 24 hours of receiving your shipment. Note that all returned products will be subject to a 20% restocking fee plus a $15.00 return shipment fee.
- Products that have been opened are NOT eligible for a return.
- A damaged package request must be made within 24 hours of receiving your ‘shipment delivered’ email notification. Note that damaged products must be returned to us in order to receive a refund.
- A missing package request must be made within 14 days of receiving your ‘shipping confirmation’ email