Shipping policy

SHIPPING & RETURN POLICY

  • Shipping estimates at checkout are BUSINESS DAYS after the order is processed (No weekends or holidays)
  • Orders are delivered to the shipping address provided at checkout.
  • Carrier restricts rerouting
  • A return request of an UNOPENED product must be made within 24 hours of receiving your shipment.  Note that all returned products will be subject to a 20% restocking fee plus a $15.00 return shipment fee.
  • Products that have been opened are NOT eligible for a return.
  • A damaged package request must be made within 24 hours of receiving your ‘shipment delivered’ email notification.  Note that damaged products must be returned to us in order to receive a refund.
  • A missing package request must be made within 14 days of receiving your ‘shipping confirmation’ email